Emergency Water Heater Issues and How to Handle Them

Hey, Boulder! There's nothing quite like waking up to a cold shower to kickstart your day... into the gutter. Right? If you've found yourself in a hot water crisis, don't worry, we've got you covered. Today, we're talking about those unexpected water heater emergencies that can give even the calmest homeowner a small heart attack. We'll guide you through the initial steps you can take to mitigate damage—before our pros arrive on the scene.

1️⃣ Leaking Water Heater Tank

What to do:

  • Turn off the Power: For electric heaters, flip the circuit breaker. For gas heaters, turn off the gas supply valve.

  • Close Water Supply: Turn off the cold water supply valve atop the water heater.

  • Drain the Tank: Attach a garden hose to the drainage spigot and let the water drain out. Make sure to keep the end of the hose in a bucket or a drain.

Why it's urgent: Leaks can cause property damage and, in the case of a gas heater, may even pose a safety risk.

2️⃣ No Hot Water

What to do:

  • Check the Power: Make sure your circuit breaker hasn’t tripped or that the gas supply is still on.

  • Inspect the Pilot Light: For gas heaters, the pilot light may have gone out and might need to be re-lit.

  • Temperature Setting: Sometimes the thermostat is simply set too low. Adjust and wait a few minutes to check.

Why it's urgent: Cold water is not just an inconvenience; it might be an indicator of a bigger issue with your water heater or electrical/gas supply.

3️⃣ Smelly or Discolored Water

What to do:

  • Flush the Tank: Sediment buildup can cause these issues. Drain a few gallons and see if it clears up.

  • Check the Anode Rod: A corroded anode rod can lead to bacteria and odors. It might need replacing.

Why it's urgent: Besides being unappealing, this could point to rust and corrosion inside your heater, significantly shortening its lifespan and affecting water quality.


4️⃣ Overheating

What to do:

  • Turn Off Power and Water Supply: Safety first, always!

  • Cool Down: Allow the unit to cool before you do anything else.

  • Check the Thermostat: Often, a too-high setting is the culprit.

Why it's urgent: Overheating can be a fire risk and can lead to your tank bursting—both scenarios you want to avoid.

5️⃣ Strange Noises

What to do:

  • Turn Off Power: Always the first step in diagnosing.

  • Flush the Tank: Mineral buildup can cause banging or popping noises.

Why it's urgent: These noises could signify something more sinister like a failing heating element, or significant sediment buildup that can overwork your heater and lead to other problems.


Remember, while it's good to take these initial steps, some issues require a professional’s touch to ensure they're handled safely and effectively. Don't hesitate to contact usBoulder Water Heater Pros are always here to give you a transparent, trustworthy service.

So there you have it—your essential guide to emergency water heater issues. We hope you’ll never need to use it, but life's unpredictable, isn't it? 


Need us to come and take a look? Schedule a FREE Ultimate Inspection today!

Stay warm and stay safe, Boulder! 🌞

Boulder WaterHeater Pros

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