Frequently Asked Questions

You’ve got Questions…We’ve got Answers:

  • We proudly serve residential customers throughout Boulder County, including Boulder, Louisville, Superior, Longmont, Lafayette, Lyons, Hygiene, Niwot, Gunbarrel, Nederland, Jamestown and Ward.

    If you're unsure whether we service your area, feel free to contact us for more information.

  • Absolutely, all our technicians are fully licensed, insured, and experienced professionals, ensuring the highest quality service for your home. We have been providing water heater services in Boulder County since 1997, and have installed thousands of units.

  • We specialize solely in water heaters to provide you with faster service, transparent pricing, and no upsells.

    Our team offers top-notch water heater services throughout Boulder County, catering primarily to residential clients. Click here to learn more!

  • We install and service a variety of units, including gas and electric water heaters in Boulder. Please visit our Pricing Page for more information!

    If you're interested in a tankless water heater, heat pump, or have a special request, you can Schedule a FREE Custom Quote, or learn more here.

  • We work with a variety of brands, but primarily we work with Rheem Residential Water Heaters, as we have found time and time again for them to be the most reliable and best-in-class.

    Visit our Pricing Page for more information!

  • Boulder Water Heater Pros focuses solely on your specific water heater needs without trying to sell you additional, unnecessary services. Our aim is to provide a stress-free water heater repair and replacement experience.

  • We offer a no-hassle, stress-free water heater service with transparent pricing, easy scheduling, and no upselling, making us the best water heater repair service in Boulder County.

Scheduling, Pricing, and Payment

  • You can easily schedule an appointment through our website's self-service appointment scheduling feature to find the day and time that works best for you, but we’re also always just an email or call away

    Email: hello@boulderwaterheaterpros.com

    Phone: 303.718.9000

  • We understand how crucial hot water is in your daily life, and that's why we offer emergency water heater repair in Boulder. Our aim is to provide same-day service for urgent repairs and installations, depending on availability.

    Click here to schedule a visit now!

  • We accept all major credit cards, including American Express, Visa, Mastercard and Discover. We do not accept checks or cash.

    Payment is not due until your service is complete.

  • Yes, all of our Boulder water heater installation packages use straightforward, simple pricing with no hidden fees or upselling. For more details, please visit our Pricing Page.

    If you’re interested in something other than a standard water heater (e.g. a tankless water heater or heat pump), please schedule a FREE Custom Quote.

    Thinking that a repair might be the answer? Schedule a FREE Ultimate Inspection for a thorough diagnostic review of your water heater.

  • Our transparent water heater pricing means that you’ll know the cost upfront, with no hidden fees or charges. Prices are set for standard water heater + installation packages, offering an easy and stress-free experience. Please visit our Pricing Page for more information!

    Interested in something other than a standard water heater? We can help with that too! Learn more here.

  • Yes! There’s never been a better time to make the upgrade from a gas water heater to electric! If choosing one of our most energy efficient heat pump water heaters, you can save up to $3000 in rebates and credits. And with energy savings of up to $550 per year, your investment would be paid back in just ~12 months!

General Questions

  • Yes! If you schedule an Ultimate Inspection (our stress-free and cost-free diagnostic review of your water heater), our technicians will assess if your unit can be repaired. If a repair isn't feasible, we offer transparent pricing for new water heater installation. Please visit our Pricing Page for more information!

  • Unfortunately, the repairs needed for older units often exceed the cost of a new water heater. New, energy-efficient water heaters often prove to be a smarter investment when considering both the cost of repairs for an old unit, and utility savings you would see with the installation of a new water heater.

  • Installation times can vary depending on the type of water heater and the complexity of the job. However, most standard water heater installations are completed within a few hours.

  • If you're experiencing inconsistent water temperatures, hearing strange noises from your unit, or noticing rusty or muddy water, it may be time for a water heater replacement.

    Still not sure if you need a replacement? Schedule a FREE Ultimate Inspection and we’ll do a full diagnostic review of your water heater.

  • When it comes to water heater installation, you'll need to consider various factors like your home's water demand, energy source, and budget. Our experienced water heater technicians would love to guide you through the selection process for the most stress-free water heater installation experience, but you can Learn More here too!

    Don’t hesitate to Contact Us with any questions!

  • Tankless water heaters offer several advantages, such as endless hot water supply, lower energy costs, and a longer lifespan compared to traditional units. They're a great choice if you're looking for an energy-efficient water heater option. Click here to learn more. If you're interested in a tankless water heater, or have a special request, please contact us for a FREE Custom Quote.

  • Modern water heaters are more energy-efficient, reducing your monthly utility bills. With our transparent pricing, a new unit is often a more cost-effective choice than attempting to repair an aging unit. Please visit our Pricing Page for more information!

  • If your water heater has a leaking tank, severe corrosion, or multiple failed components, we would strongly advise that it's time for a new water heater. Not sure if this is describing your water heater? Schedule a FREE Ultimate Inspection for a thorough diagnostic review.